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Shipping Information & Policy

Orders made before 11AM will be dispatched the same working day.

(Shipping delay expected during Movement Control Order 18th March 2020 to 14th April 2020).

Orders are dispatched Monday to Friday and delivered on working days.

If the goods are returned to us, a second re-delivery charge will be incurred.

Once parcels has been collected from our warehouse, we have limited responsibility on the delivery time. 

If no one is available at the delivery address to sign for the goods a card will be left with details for re-delivery and/or collection. Organizing a re-delivery is the responsibility of the customer.

Handling and custom fees may apply to packages sent outside Malaysia. Any duties payable will be the sole responsibility of the customer and may need to be paid at the time of delivery.

We do not deliver to P.O. Box or freight forwarding addresses.

We Guarantee fast delivery of your items within 2-3 days from purchase date via COURIER service.


Kapten Batik offer free courier delivery on orders of the value RM300 and above. Please note that this value is after promotions and discounts have been applied.