HOW TO TRACK MY ORDER
After placing order on the website, you should receive a confirmation email that includes your tracking number. This tracking number is essential to monitor the progress of your shipment. Kindly note that once the parcel has been handed to courier service, it is not under our responsible.
Check the confirmation email or any shipping information provided by the website to identify the courier company responsible for delivering your package.We use ABX Express for deliveries in Malaysia, DHL and City-Link Express for international deliveries.
Open your web browser and go to the official website of the courier company responsible for delivering your package. Each courier will have its own website for tracking shipments.
If you haven't received your tracking number. You may contact our Customer Careline through WhatsApp here.
You may track & trace here:
In the provided search bar or tracking section, enter the tracking number you received from the website. Double-check the number for accuracy before proceeding.
Once you've entered the tracking number, click on the "Track" button or a similar option to initiate the tracking process.
The courier's website will display the latest tracking information related to your order. You can find details such as the current location of your package, the delivery status, and any relevant updates.
It's advisable to check the tracking information periodically for any updates. The courier service will often provide real-time updates as your package moves through various stages of the delivery process.
If you encounter any issues or have specific inquiries regarding your shipment, you can contact the courier's customer service directly. Look for their customer service contact information on their website and reach out to them for assistance.
Remember that the tracking information provided by the courier will depend on the updates provided by the courier and the online website you ordered from. If there are any significant delays or concerns, it's best to reach out to the website's customer support for further assistance.
Please note that the specific steps and layout of each courier's website might vary. If you encounter any difficulties, you can consult the website's help section or contact their customer support for guidance tailored to your specific situation.